Terms and Conditions

These terms and conditions apply to all treatments, rituals, and products offered at Lakeside Cottage. By booking a session or purchasing a product, you agree to the following:

 

Bookings & Payment

●All treatments are offered from a private, sacred space.

●Full payment is required to confirm your booking.

●Bookings are taken via Instagram DM unless otherwise stated.

●Appointments are only secured once payment has been received.

 

New Clients & Consultations

●Welcoming new clients begins with a 20-minute consultation, held in addition to your treatment time.

●This consultation allows space to discuss your intentions, skin, wellbeing, and any relevant information before your ritual begins.

 

Cancellations & Rescheduling

●A minimum of 48 hours’ notice is required to cancel or reschedule an appointment.

●Cancellations made with less than 48 hours’ notice, or failure to attend your appointment, will result in full payment being retained.

●If you are unable to attend due to exceptional circumstances, please contact me as soon as possible.

 

Late Arrivals

●Please arrive on time to honour your booking and the private nature of the space.

●Late arrivals may result in a shortened session, with the full treatment fee still applicable.

 

Health & Wellbeing

●Please inform me of any medical conditions, injuries, allergies, pregnancy, or changes in health prior to your appointment.

●All treatments are complementary and are not a substitute for medical care.

●By booking, you confirm that you are responsible for your own health and wellbeing during and after the session

 

Energy Healing & Sound

●Reiki and Rahanni are gentle energy healing modalities offered to support relaxation and balance.

●Sound healing is only offered in combination with energy healing.

●Experiences may vary from person to person, and no specific outcome can be guaranteed.

 

Products

●All skincare and ritual products are handmade with care and intention.

●Due to the nature of these products, returns or exchanges are not accepted unless the item is faulty.

●Please discontinue use if irritation occurs.

 

Acceptance of Terms

By booking a treatment or purchasing a product, you confirm that you have read, understood, and agreed to these Terms & Conditions.